Moneypenny are celebrating a major milestone and they also recently hosted a wine tasting event in partnership with Llanerch Vineyard, bringing together hospitality clients and local businesses.
Business Milestone
Moneypenny has marked a milestone after handling more than 180 million calls on behalf of businesses and organisations since 2000. The company said each call represents a customer enquiry answered and a business opportunity captured. The milestone highlights the scale of support delivered through a combination of people and technology.
If each call lasted one minute, the total would amount to around 125,000 days, or 342 years, of continuous conversation. The figures underline the volume of interactions managed by the business over time. They also reflect the demand for outsourced customer communication services.
Chief Executive Jesper With-Fogstrup said the milestone was a significant achievement for the company. He said each conversation represents trust placed in Moneypenny to handle customer interactions on behalf of clients. He added that the business remains focused on delivering a consistent and reliable service.
The company said the achievement reflects long-term relationships with clients and a continued emphasis on human interaction supported by technology. It aims to maintain this approach as it continues to grow. Moneypenny said it will continue supporting businesses with customer communication in the years ahead.
Wine-Tasting Event
Moneypenny recently hosted a wine tasting event in partnership with Llanerch Vineyard, bringing together hospitality clients and local businesses. The event welcomed members of the region’s hospitality sector for an evening focused on networking and collaboration. Organisers said it provided an opportunity to strengthen relationships within the local business community.
The event took place at Moneypenny’s Dog and Bone Pub, where guests sampled a selection of the vineyard’s wines. The setting provided a relaxed environment for discussion and connection. Attendees were able to share ideas and experiences with others in the sector.
The event forms part of Moneypenny’s ongoing work to support the hospitality industry and build partnerships with local businesses. The company works with hotels, restaurants and venues to support customer communication. Its services combine people and technology to help businesses manage customer interactions.
Joanne Tattum, Corporate and Hospitality Growth Manager at Moneypenny, said the event was a valuable opportunity to bring people together. She said it allowed clients and partners to connect in an informal setting. Joanne added that the evening highlighted the strength of the local hospitality sector.
She also said working with businesses in the sector remains an important focus for Moneypenny. Partnering with Llanerch Vineyard helped make the event a success. She said the company plans to host similar events in the future.
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